Everything you need to know
How much does a website cost?
Our websites range from S$5,000 to S$30,000. For S$5,000 you would get a typical 5 to 6 pages brochure style website. If you need a multi language website, an e-commerce website, a custom features websites, a large websites with lots of pages, a logo, a brand pack, etc. the budget will be higher.
What are the payment terms
There is a 50% deposit to be paid before the project starts. The remaining balance is due upon the project’s delivery.
Is it negotiable?
We take big pride in delivering high standard services so we don’t take any project below S$5000. We’re not a package type agency, we tailor our service to your budget. We also like to think that we work with you as a team and for that to work, we need to be clear about money 😉 Tell us your budget range and we will give you the best proposal for your project.
How do we work together?
We always start by a one-on-one consult. During this meeting, we listen to your story, ask you plenty of questions to make sure we understand who you are, what you want, what you expect from us. We also help you formulate your website’s objectives, target, structure and look and feel. Last we also bring our technical expertise to make sure all aspects of the projects are covered.
Following the meeting, we send you a very detailed and custom proposal including:
- Our understanding of the project
- The technical and creative specs
- A detailed budget
- A timeframe
Following your agreement, we set a kick off meeting during which we plan the project and explain you the different steps and answers any questions you may have.
We work with you as a team and guide you throughout the entire project and make sure you get all the advice you need. We usually meet 2 or 3 times and and are able to work effectively via email and calls.
How long does it take to have my website ready?
The average time to complete a project is somewhere between 3 weeks and 3 months.
Here is a list of the main steps of a website project:
- Creative and technical specs
- Design work and mockup reviews
- Web development, content integration
- Revisions and adjustments
- Security optimization
- SEO optimization
Note that we need you to provide us with your content before we can start working on your project. If you need help with your content we can introduce you to some good copywriters we are used to work with.
Who are your clients ?
We have worked with more than 110 clients based in Singapore, HK, France, UK, Ireland, Switzerland, Japan, Greece and the US. They are small and medium companies coming from diverse industries such as finance, consulting, fashion, travel, restaurant, education, engineering.
What do your clients like about you?
Our clients like our simple, creative, neat websites. They also praise our listening skills and advice. They love our transparency, the fact that we don’t use jargon, we just make it simple
What kind of website do you design?
We develop only WordPress websites. WordPress is the most popular CMS (Content Management System) on the web. It is widely used by some world’s biggest brands such as Sony, The New York Times, UPS, eBay, etc.
We design any kind of websites: simple brochure style websites, e-commerce websites, portfolio websites, as well as membership websites, what else? You tell us!
Design wise, we love simple and neat websites!
All our website are up to the latest web standards:
- Search engine optimization
Will I be able to update my website on my own?
Yes you will ! Our websites all come with a very user-friendly interface. We also provide custom user guide and training to make sure you are comfortable editing your website. However it does not mean that you have to do it ! You may want to focus on your business developement and want to let us handle the website stuff. We can post news on your website, edit its content, create new pages, create new sections, add new photos, new videos, etc. for you via our popular Customer Care Programme.
What’s next after my website is live?
We love building long term relationship with our clients. We feel like a are of your team, your success is our success! Once your website is live we are here to make sure that you make the most of it. Our maintenance services along with our Customer Care Programme ensure your website is regularly fed and looked after.
What does your Technical Care Programme (website maintenance service) cover?
Having a website is like having a car, it needs to be serviced and taken care of regularly! Thanks to our Technical Care Programme we ensure your website is running smoothly and securely. The last years have seen a phenomenal growth of website hacking, bot spamming, phishing etc. technical care has become essential.
Our Technical Care Programme includes:
- Bug fixing throughout the year
- 24/7 website monitoring
- Daily backup
- Quarterly full upgrade of your website components
- Full testing of website’s features and display in major browsers and screen-sizes after each upgrade.
- A quarterly report including maintenance updates and latest security measures
Cost range from S$100 to S$500 per month depending on the website specs.
How does your Customer Care Programme work?
Our Customer Care programme is an affordable and headache-free solution that allows you to use any (non technical) service provided by our company on a per hour basis. Buy a number of hours in advance and use them as you wish for an update of your website’s content, post a news, change an image, add a video, a new feature, spread a news via social media, design and send an EDM / newsletter, get your website analytics. What else? Revamp your corporate PowerPoint presentation, create flyers, design an ad, … We can do it for you !
This service is only available for a limited number of clients.
How do you track your time?
We track our time with a time tracker called Harvest and email you a monthly report.
The more hours you buy the cheaper it gets, starting from S$1200 for 10h valid for 1 year.
For more custom package, please send us an email.
Are your website Search Engine Optimized (SEO)?
Yes they are. We build your website so that it’s completely optimized for Google crawling.
We create a google analytics account as well as a google search console account. We submit your sitemap to Google. We set up a SEO plugin and optimize every page of your website. We can also create or enhance your Google business page. We are always happy to share tips regarding content optimization.
Can you deal with the hosting and domain for me?
Yes we prefer to ! Please always ask us before you register with domain registrar and web hosting services.
Can you also help us with graphic design, logo, flyer, ad, brand pack?
Yes we can ! We do provide branding and extensive graphic design services. We can also introduce you to very good and reliable professionals for specific project that require specific skills.
Can you help me with social media?
Oh yes we can. We can help you set up a Facebook page, a LinkedIn page, a Twitter account and so on.
Can you help me with newsletters and EDMs?
Yes we can ! We can set up an email marketing system for you (such as Mailchimp for example). We will link it to your website (and Facebook if you wish to) so that people can easily subscribe to your mailing list and receive your news and advertising campaigns. We also design templates for email newsletters or adverts that match up the style of your website.
Any other question that you would like us to answer?
Please just ask ! firstname.lastname@example.org